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Welcome to UNC-Chapel Hill! The information below provides a snapshot of what you need to know regarding how the Office of the University Cashier (or Cashier’s Office) bills and collects student tuition, fees and other charges.

Action Items

Please complete the following processes:

  • Add Authorized User and Proxy access for anyone that you would like to be able to view your account and discuss it with the Cashier’s Office.
    • Authorized Users can view the billing statements and make payments online.
    • Proxies with Student Financials access can view 1098T forms and student account information in ConnectCarolina.
  • Sign up for Electronic Refund so that any refunds related to your student account can be directed to your bank account.
    • A negative balance means that you should get a refund once the aid pays toward your charges the first week of classes.
  • Make sure all items on your To-Do list in ConnectCarolina are complete.
  • Waive out of mandatory student health insurance if you have existing coverage under another health plan or enroll in the UNC-Chapel Hill plan.
  • If you have Financial Aid:
  • View and become familiar with the Important Dates for each semester.
    • These include billing and due dates along with drop, add and withdrawal information and deadlines.
  • Log in to your account and pay your bills by the due date. If you have pending financial aid, you can defer (extend the due date) the first bill of the semester. Deferments must be requested by the due date listed on the bill.
For more details, please visit the Billing page of our website.
  • Cost of Attendance is an estimate from the Office of Scholarships & Student Aid for the cost of a full academic year at UNC-Chapel Hill.
  • Check your UNC email account for billing notification emails from our office.
  • Students and Authorized Users are sent the monthly billing notification email.
    • Please make sure the authorized user email address is up to date.
  • Tuition charges are based on number of registered credit hours and residency information.
  • View housing rates for different housing options on the UNC campus.
  • The UNC One Card office manages Convenience Accounts, Dining Flex Plans, and Meal Plans.
  • Textbooks may be charged to your student account if you have financial aid.
  • Campus Health Services will transfer their charges not covered by insurance to your student account.
For more details, please visit the Payment Options section of our website.
  • Online: Students and Authorized Users can pay online with a U.S. checking account or a credit card.
  • Payment Plan: If you would like to pay for Fall or Spring semester in installments, you can sign up for a payment plan through Nelnet. The student must register with Nelnet and then add an Authorized Payer. Please use our estimated budget to set up your payment plan and then adjust it as needed after we bill in mid-July.
  • International students can pay through Flywire: either in installments, or one-time payments.
  • Cost of Attendance is an estimate from the Office of Scholarships and Student Aid for the cost of a full academic year at UNC.
  • Tuition charges are based on number of credit hours and Residency Information.
  • Housing Rates for different housing options on the UNC campus. Granville Towers is not billed through your student account.
  • One Card Office manages Convenience Accounts, Dining Flex Plans, and Meal Plans.
  • Textbooks may be charged to your student account if you have financial aid.
  • Campus Health Services will transfer their charges not covered by insurance to your student account. These charges will be listed as “Campus Health INV” along with the claim number. The date of the charge indicates when it was placed on your student account, not the date of the service at Campus Health.