Please follow the steps below to make sure you have been approved for and accepted financial aid:

Log in to your ConnectCarolina Student Center pages and click on your “Financial Aid” tab. If additional information and/or documents are required from you before your financial aid eligibility can be determined and an award made, these requirements will be displayed under your “To-Do” list. Click each “to-do” item listed and follow the instructions provided for each item.

Financial aid funds will pay toward student account charges the week before classes start.

Extend Due Date

Students expecting financial aid, departmental funding or other third-party support may request deferment of their term bill that is due prior to the start of each term.

Deferments requests must be submitted by the due date on the first bill of each semester.

This option is only available to students!

To DEFER your bill:

  1. Log in to ConnectCarolina and access the Student Center through Self Service.
  2. In the Student Financials section, select Request Deferment from the drop down box.
  3. Click/check the box for Financial Aid Deferment AND the Statement of Understanding and then click submit.
  4. There will be a confirmation screen after you hit submit, click OK. You must request the deferment before the due date on the billing statement.
    • The new due date will be displayed in the Account Activity section of the Student Center.
    • Once the new due date is less than 30 days away, the balance will show as DUE NOW instead of FUTURE DUE.

Please note: Campus Health charges, library fines, and charges from a prior semester cannot be deferred.

Applying Aid to Other Charges

Federal Financial Aid is subject to strict guidelines as described below.  This aid is intended to pay current tuition, fees, and certain other costs of attendance.  Students must explicitly grant permission for the Cashier’s Office to apply federal financial aid to these other charges, like campus health charges, library fines, etc.

Instructions: Log in to the Student Center through Self Service in ConnectCarolina, select “View Permissions” from the drop-down menu in the Student Financials section. Click on “Grant Permission” then follow the instructions.

Title IV Federal Financial Aid Restrictions

The U.S. Department of Education (DOE) requires all institutions to follow certain guidelines if a student’s Title IV funds create a credit on the student’s Cashier’s account. Title IV funds include Federal Pell Grants, Federal Supplemental Educational Opportunity Grants, Federal Direct Subsidized Loans, Federal Direct Unsubsidized Loans, Federal Perkins Loans and Federal Grad PLUS loans.  When a school applies Title IV funds to a student’s account and determines that the amount of funds exceeds the charges for that term, the school must pay the credit balance directly to the student (or to the parent if it is a PLUS Loan) if Title IV funds create a credit.

Federal student financial aid can only cover “institutional charges” as defined by the DOE. This definition includes current year charges for tuition and fees, as well as on-campus room and board. Unless authorization is received, federal financial aid cannot be used to cover non-institutional charges such as: Campus Health charges, library fines, damage fees, returned check fees, lost key fees or any other charges not directly tied to taking a class. In addition, institutions are allowed to apply up to, but no more than $200 of current year federal financial aid to prior year allowable charges. While UNC Chapel Hill reserves the right to do this, students should be aware that this is a manual exception process and is not done automatically.

Students receiving funding from sources outside of the University (i.e. entities other than the Office of Scholarships & Student Aid (OSSA), University Departments and the North Carolina State Education Assistance Authority (NCSEAA) should complete the Outside Scholarships & Resources Reporting Form and return it to OSSA. The Scholarship Provider should make check(s) payable to UNC-CH, and send them to the mailing address below. Please include the student’s full name and UNC-CH PID, the full name of the scholarship and the terms to which the funds should be applied. If the check is made co-payable to a student and UNC, then the student will be required to endorse the check in our office before the funds can be applied to the student’s account.

Mailing address:

University Cashier
2215 SASB North, CB #1400
450 Ridge Road
Chapel Hill, NC 27599-1400