Our office manages campus-based student loans. In general, these are awarded through the Office of Scholarships and Student Aid. While the University will still maintain your Federal Perkins and Campus Based loans, ECSI will be responsible for sending you billing statements, receiving and posting payments, reviewing and processing deferment and cancellation forms, and all of your other customer service needs.

Need help with your student loan? Please contact ECSI.

ECSI Customer Service
888-549-3274
ECSI Live Chat
heartland.ecsi.net
ECSI Mailing Addresses
All physical payments, including checks and money orders (made payable to J6-UNC-Chapel Hill), should be mailed to:

UNC Chapel Hill c/o ECSI
P.O. Box 718
Wexford, PA 15090

All paperwork, including deferment forbearance, and cancellation requests should be mailed to:

UNC Chapel Hill, c/o ECSI
P.O. Box 1278
Wexford, PA 15090