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Request for Official Letter

Complete the Request for Official Letter form and submit it in person or by email. Letter requests are usually processed within 2-3 business days.

NOTE: MBA@UNC students can email MBAOnlineTuitionAssistance@kenan-flagler.unc.edu for quarterly invoices including a course listing instead of completing a Request for Official Letter.

Student Account Questions

The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to cashier@unc.edu for faster service. Responses to email inquiries are generally made by email within one business day. For your convenience, the below shared email addresses are dedicated to particular issues.

Contacts for Specific Issues
Issue(s) Email Address
Departmental Deposits deposit@unc.edu
Installment Payment Plans payplan@unc.edu
Past Due Student Accounts cashier@unc.edu
Sponsored Student Billing (including athletes) sponsored@unc.edu
Tuition and/or Student Fee Waiver payplan@unc.edu
Wire Transfers to Student Account headteller@unc.edu

University Cashier

Suite 2215 SASB North
450 Ridge Road
Campus Box #1400
Chapel Hill, NC 27599
Phone: 919-962-1368
Fax: 919-962-1568
Office Hours: Monday–Friday, 9 a.m. – 4 p.m.
Phone Hours: Monday-Friday, 10 a.m. – 2 p.m.
cashier@unc.edu

Media Inquiries

Stephanie Berrier
stephanie_berrier@unc.edu