Student Account Questions

The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to cashier@unc.edu for faster service. Responses to email inquiries are generally made by email within one hour to one business day.¬†For your convenience, the below shared email addresses are dedicated to particular issues.

Issue(s) Email Address
Department Funded funded@unc.edu
Departmental Deposits deposit@unc.edu
Student Account Direct Deposit/Refunds refund@unc.edu
Emergency Loans loanrepay@unc.edu
Loan Exit Interviews or Repayment loanrepay@unc.edu
Tuition Installment Plan (TMS) payplan@unc.edu
Past Due Student Accounts cashier@unc.edu
PCI Compliance certifi@unc.edu
Sponsored Student Billing (including athletes) sponsored@unc.edu
Tuition and/or Student Fee Waiver payplan@unc.edu
Wire Transfers to Student Account HeadTeller@unc.edu

University Cashier

Suite 2215 SASB North
450 Ridge Road
Campus Box #1400
Chapel Hill, NC 27599-1400
Phone: 919-962-1368
cashier@unc.edu

Loan Repayment Services

Phone: 919-962-6824 (option 2)
loanrepay@unc.edu