Student Account Questions

The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to cashier@unc.edu for faster service. Responses to email inquiries are generally made by email within one hour to one business day. For your convenience, the below shared email addresses are dedicated to particular issues.

Issue(s) Email Address
Department Funded funded@unc.edu
Departmental Deposits deposit@unc.edu
Student Account Direct Deposit/Refunds refund@unc.edu
Emergency Loans loanrepay@unc.edu
Loan Exit Interviews or Repayment loanrepay@unc.edu
Tuition Installment Plan (TMS) payplan@unc.edu
Past Due Student Accounts cashier@unc.edu
PCI Compliance certifi@unc.edu
Sponsored Student Billing (including athletes) sponsored@unc.edu
Tuition and/or Student Fee Waiver payplan@unc.edu
Wire Transfers to Student Account HeadTeller@unc.edu

University Cashier

Suite 2215 SASB North
450 Ridge Road
Campus Box #1400
Chapel Hill, NC 27599-1400
Phone: 919-962-1368
cashier@unc.edu

Loan Repayment Services

Phone: 919-962-6824 (option 2)
loanrepay@unc.edu