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Request for Official Letter

Students have access to On Demand Statements through their Student Center and authorized users can access it through their portal.  The On Demand Statements usually contain information needed for employers or third party sponsors.

Complete the Request for Official Letter form if you need additional information not available on the On Demand Statement.

Only the Registrar’s Office may certify or verify enrollment.

Letter requests are usually processed within 2-3 business days.

If your Outside Scholarship provider needs additional information, please see the Outside Scholarships Information on the Student Aid page to determine if an Official Letter is needed.

NOTE: MBA@UNC students can email for quarterly invoices including a course listing instead of completing a Request for Official Letter.

Student Account Questions

The Cashier’s Office receives a very high number of calls, consider using our “Ask a Question” fillable email form for faster service. Responses are generally made by email within one business day. For your convenience, the below shared email addresses are dedicated to particular issues.

Contacts for Specific Issues
Issue(s) Email Address
Departmental Deposits
Installment Payment Plans
Past Due Student Accounts
Sponsored Student Billing (including athletes)
Tuition and/or Student Fee Waiver
Wire Transfers to Student Account

University Cashier

450 Ridge Road, Suite 2215
Campus Box #1400
Chapel Hill, NC 27599
Phone: 919-962-1368
Fax: 919-962-1568
Office Hours: Monday–Friday, 10 a.m. – 2 p.m.
Phone Hours: Monday-Friday, 10 a.m. – 2 p.m.

Media Inquiries

Stephanie Berrier