Request for Official Letter
Complete the Request for Official Letter form and submit it in person or by email. Letter requests are usually processed within 2-3 business days. NOTE: MBA@UNC students can email MBAOnlineTuitionAssistance@kenan-flagler.unc.edu for quarterly invoices including a course listing instead of completing a Request for Official Letter.
Student Account Questions
The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to email@example.com for faster service. Responses to email inquiries are generally made by email within one business day. For your convenience, the below shared email addresses are dedicated to particular issues.
|Installment Payment Plansfirstname.lastname@example.org|
|Past Due Student Accountsemail@example.com|
|Sponsored Student Billing (including athletes)||firstname.lastname@example.org|
|Tuition and/or Student Fee Waiveremail@example.com|
|Wire Transfers to Student Accountfirstname.lastname@example.org|
Suite 2215 SASB North
450 Ridge Road
Campus Box #1400
Chapel Hill, NC 27599-1400
Virtual Office Hours: Monday–Friday, 8 a.m.-4:30 p.m.
Phone Hours: Monday-Friday, 10 a.m.- 2 p.m.
COVID-19 Office Staff
and Location Update