Contact
Request for Official Letter
Complete the Request for Official Letter form and submit it in person or by email. Letter requests are usually processed within 2-3 business days.
NOTE: MBA@UNC students can email MBAOnlineTuitionAssistance@kenan-flagler.unc.edu for quarterly invoices including a course listing instead of completing a Request for Official Letter.
Student Account Questions
The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to cashier@unc.edu for faster service. Responses to email inquiries are generally made by email within one business day. For your convenience, the below shared email addresses are dedicated to particular issues.
| Issue(s) | Email Address |
|---|---|
| Departmental Deposits | deposit@unc.edu |
| Installment Payment Plans | cashier@unc.edu |
| Past Due Student Accounts | cashier@unc.edu |
| Sponsored Student Billing (including athletes) | sponsored@unc.edu |
| Tuition and/or Student Fee Waiver | payplan@unc.edu |
| Wire Transfers to Student Account | headteller@unc.edu |
University Cashier
450 Ridge Road, Suite 2215
Campus Box #1400
Chapel Hill, NC 27599
Phone: 919-962-1368
Fax: 919-962-1568
Office Hours: Monday–Friday, 9 a.m. – 4 p.m.
Phone Hours: Monday-Friday, 10 a.m. – 2 p.m.
cashier@unc.edu
Media Inquiries
Stephanie Berrier
stephanie_berrier@unc.edu