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Request for Official Letter

Complete the Request for Official Letter form and submit it in person or by email. Letter requests are usually processed within 2-3 business days.

NOTE: MBA@UNC students can email for quarterly invoices including a course listing instead of completing a Request for Official Letter.

Student Account Questions

The Cashier’s Office receives a very high number of calls, so please consider emailing your inquiry (including your PID) to for faster service. Responses to email inquiries are generally made by email within one business day. For your convenience, the below shared email addresses are dedicated to particular issues.

Contacts for Specific Issues
Issue(s) Email Address
Departmental Deposits
Installment Payment Plans
Past Due Student Accounts
Sponsored Student Billing (including athletes)
Tuition and/or Student Fee Waiver
Wire Transfers to Student Account

University Cashier

450 Ridge Road, Suite 2215
Campus Box #1400
Chapel Hill, NC 27599
Phone: 919-962-1368
Fax: 919-962-1568
Office Hours: Monday–Friday, 9 a.m. – 4 p.m.
Phone Hours: Monday-Friday, 10 a.m. – 2 p.m.

Media Inquiries

Stephanie Berrier