Holds and Cancellation

Holds/Stops

Office of the University Cashier account holds include:

• Past Due Holds: when the charges have not been paid by the due date
• Prepayment Holds: for students who do not register during early registration, once tuition bills have been generated. These students must prepay before they can register.
• Diploma Holds: for students scheduled to graduate to alert them to resolve any debts before graduation.

Past Due and Diploma Holds

These holds prevent registration and receipt of transcripts and diplomas. The past due amount (or amount due for those scheduled to graduate) must be paid for the hold to be lifted.

Prepayment Holds

Once early registration closes for the semester and tuition bills have been generated, students must prepay before they can register for class in the upcoming semester.

To prepay, determine the number of credit hours you will be taking and prepay the amount listed in our Tuition and Fees section for the semester you will be attending. If you need help determining the amount to prepay, send an email to cashier@unc.edu letting us know which semester you intend to enroll in, how many hours you will be taking and your PID, and we will be happy to provide that information to you.

Since a prepayment is a payment in advance, your account on Connect Carolina may show that there is no payment due.  You have to manually enter in the dollar amount needed for the hours you will be registering for during that semester.  The payment boxes on our payment portal are free-form so you can type in the amount you need to pay.

Once you have prepaid the tuition and fees, forward the payment confirmation e-mail you’ll receive to cashier@unc.edu and we can remove the prepayment hold.

Cancellation of Classes for Non-Payment

In accordance with state law, payment for tuition and fees is due prior to the start of the term. Students registering in the billing period must pay tuition and fees or defer their bill in the Student Center by the due date noted on the bill. Accounts not paid or deferred by the due date may result in cancellation of registration. Past due prior term balances cannot be deferred or paid with financial aid for future terms.

Students whose schedules are canceled may find it difficult or impossible to re-register for the same courses because their seats may have been taken by students on wait lists.

Students who register after the billing period and students who have been cancelled who were originally registered during the early registration process must pay estimated tuition and fees or provide proof that they are financial aid recipients prior to being able to access registration.