Student Account Questions

If you are experiencing difficulty reaching us by phone, please email your inquiry, including your PID, to cashier@unc.edu. Responses are generally made within one hour to one business day. For your convenience, the below shared email addresses are dedicated to particular issues.

Issue(s) Email Address
Department Funded funded@unc.edu
Departmental Deposits deposit@unc.edu
Student Account Direct Deposit/Refunds refund@unc.edu
Emergency Loans loanrepay@unc.edu
Loan Exit Interviews or Repayment loanrepay@unc.edu
Tuition Installment Plan (TMS) payplan@unc.edu
Past Due Student Accounts cashier@unc.edu
PCI Compliance certifi@unc.edu
Sponsored Student Billing (including athletes) sponsored@unc.edu
Tuition and/or Student Fee Waiver payplan@unc.edu
Wire Transfers to Student Account HeadTeller@unc.edu