Information about payment plans for the upcoming Fall 2020/Spring 2021 school year is not yet available. Please check back again in late May or early June.

The information on this page is for students no longer enrolled in classes at UNC-Chapel Hill.

Before separating from UNC-Chapel Hill, it is expected that your student account be paid in full.

Individuals no longer enrolled at the University with an outstanding account balance over 30 days past due are subject to collection processes. Once the collection process begins, students are notified by letter that they have an outstanding balance with the University. A second collections letter is sent 30 days after the first letter.

A HOLD is placed on the student’s account to prevent registration, obtaining transcripts and/or diploma until the balance is paid in full, as required by the State of North Carolina. There are no exceptions to releasing holds with students who have an outstanding balance with the university.

The University does not accept settlement offers on debts owed.

Monthly payment plans are available to students whose accounts have been placed in collections.

Plans are based on the amount that is owed to the University (see below).

Amount Due Months
Up to $999 Six Month Payment Plan
$1,000 – $2,999 12 Month Payment Plan
$3,000 – $4,999 18 Month Payment Plan
$5,000 or more 24 Month Payment Plan

Request a summary of the debt if you do not know why you have a balance due.

Payment Plan Request Form

Please call 919-962-1368 or email if you have questions about your student account in collections.

CCI Laptop Grant Repayment

We collect repayment of grants when a student who received a CCI Laptop grant leaves the University before graduating. Students who do not return the laptop will be billed for the grant repayable amount after they leave the University.

You can return your laptop to the ITS Response Center to fulfill your requirement or you can mail your computer along with all the parts and accessories to:

CCI Program Manager
440 W. Franklin St.
ITS-Franklin, CB 1150
Chapel Hill NC 27599-1150

It is highly recommended you insure and track your computer shipment.