The Loan Repayment Services Office administers long-term educational loans. These include campus-based Perkins and Health Professional Loans, Nurse Faculty Loans and Institutional/Long-Term University Student Loans.

Questions about loan deferments or Perkins loan cancellations may be answered by visiting our Loan Account Payments section of our website.

Students awarded campus based loans may sign their promissory notes and meet the entrance counseling requirement on line through the ECSI website.  ECSI will email the login information to the student’s for the promissory note signature process when the promissory note is ready to be completed.

Below are step by step instructions on completing a Campus Based Loan promissory note:

Federal Perkins Loans

All Other Campus Based Loans

Shortly before leaving school, students with campus based loans are reminded of the requirement to complete exit counseling. A hold is placed on the student account until the exit counseling has been completed or the loan has been paid in full, whichever comes first.

An email will be sent to the student’s UNC email address containing the information needed to complete the exit counseling.

The exit counseling can completed online through the ECSI website. The school code is J6, and the account number is the student’s PID. To get the password for your exit interview, please contact 919-962-6824 or email loanrepay@unc.edu.

When campus based loan bills become delinquent, our office must follow a number of government mandated procedures to collect the debt. These procedures include and are not limited to, placing a registration and transcript hold on the student account, attempts to contact the borrower, reporting to credit bureaus and referral to collection agencies.

The collection agencies we currently use for loan accounts are:

Company Phone Number Email
Todd, Bremer and Lawson 1-855-217-9240 contactus@tbandl.com
Windham Professionals 1-877-768-8803 ConsumerSolutions@windhampros.com
Williams & Fudge 1-800-849-9791 https://wfpayaccounts.com/contactlanding.aspx

If you think that your loan account may be with a collection agency, please contact our office to find out.