The University supports the compliant acceptance of credit cards as payment for goods and services in order to improve customer service, bring efficiencies to UNC-CH’s cash management process, and increase volume of certain types of transactions. These activities are all performed under the guidance of Payment Card Industry Data Security Standards (PCI DSS), University policies and procedures, and state/federal law.
The Office of Merchant Services is here to help with:

  • ePayment Process Document (ePPD) (revised forms coming soon)

During March and April the CERTIFI team will present a series of PCI Compliance Overview information sessions for everyone involved with the processing of credit cards. The presentation takes about 15 minutes and there will be time for questions at the end.

The following are the dates and times for the planned information sessions:

Date Morning Session Afternoon Session
Tuesday, March 7 10:00 a.m. – 11:00 a.m. 2:00 p.m. – 3:00 p.m.
Thursday, March 9 10:00 a.m. – 11:00 a.m. 2:00 p.m. – 3:00 p.m.
Monday, March 13 10:00 a.m. – 11:00 a.m. 3:00 p.m. – 4:00 p.m.

Registration for the PCI Compliance Overview information sessions is now open.  Users can go to the calendar and click on the ‘Register Now’ button for the date/event they would like to attend. From there, users will be routed to an enrollment screen where they will complete the required fields and click “Submit Registration.”  After the user has registered, they will receive a confirmation email a few moments later.

All sessions will take place in Toy Lounge in Dey Hall. More sessions may be added to the schedule if necessary.

If you have any questions, please email

Other Training and Awareness Links:

  • Incidents involving cardholder data should be reported to ITS by calling the Help Desk at 919-962-HELP.

Oversight for Merchant Services is provided by the CERTIFI Committee (Compliant Electronic Receipt Transactions through Innovation and Financial Integrity). More information and the committee charter.

Credit Card Administrative Listserv

To add or remove yourself send an e-mail to This is a restricted listserv and is only available to employees at the University of North Carolina at Chapel Hill who have managerial, administrative or operational duties as a credit card merchant.

Privacy Policy

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Looking for P-Card?

The Merchant Card unit does not manage P-Card accounts. For information regarding Purchasing Card (P-Card), please go to the Purchasing Services home page.

Related Links


Suite 2215 SASB North
450 Ridge Road CB#1400
Chapel Hill, NC 27599

Phone: 919-962-1368
Fax: 919-962-1568